Privacy Policy
We take your privacy seriously and are dedicated to ensuring your personal information remains secure. This Privacy Policy explains how we collect, use, and protect the data you share with us when visiting our website or using our services. By continuing to use our website, you accept the practices described in this policy.
1. Information We Collect
To improve your experience and deliver high-quality services, we may collect the following types of information:
a) Personal Information
When making bookings or interacting with our services, we may request:
• Full name
• Contact details (email, phone number)
• Payment information for reservations
b) Non-Personal Information
We also gather non-identifiable data, such as:
• IP address
• Browser type and device data
• Pages visited and time spent on the website
• Referring websites or sources
This data helps us analyze traffic and improve user experience.
2. How We Use Your Information
We may use your information for the following purposes:
• Improve Your Experience: Personalize content and recommendations.
• Process Transactions: Handle bookings, payments, and customer queries.
• Send Communications: Keep you informed about updates, offers, and promotions (with your consent).
• Enhance Services: Evaluate site performance for better usability.
We will never sell or share your personal information for marketing purposes without your explicit consent.
3. Cookies
Our website utilizes cookies to enhance your browsing experience. Cookies are small files stored on your device to help remember your preferences and improve site functionality.
Types of Cookies:
• Necessary Cookies: Ensure basic functionality of the site.
• Performance Cookies: Track and optimize site performance.
• Preference Cookies: Remember your individual settings for a personalized experience.
You can manage cookie preferences in your browser settings. Please note that disabling cookies may limit certain features of the site.
4. Data Protection
We take various technical and organizational measures to protect your data against unauthorized access, misuse, or loss. While we make every effort to ensure security, no online system is completely invulnerable.
5. Third-Party Service Providers
We partner with third-party service providers, such as payment processors and analytics tools. These providers may access your data as part of their services. Please review their privacy policies to understand their practices.
6. Your Data Rights
You have the right to:
• Access Your Information: Request details about the data we hold.
• Update Your Information: Correct or complete any inaccurate data.
• Delete Your Data: Request removal of your data, subject to legal restrictions.
• Withdraw Consent: Opt out of marketing communications at any time.
To exercise any of these rights, please contact us through the provided communication channels.
7. Policy Updates
This Privacy Policy may be updated from time to time. All updates will be posted here. We encourage you to review this page regularly to stay informed.
8. Contact Us
If you have any questions regarding this Privacy Policy or how we manage your personal data, feel free to contact us via the details provided on our website.